Economic comment: Is Britain’s Credit Crunch gloom contagious?
Michael West, professor and executive dean of Aston Business School, has taken a look at the ongoing credit crunch from his position as an academic researching psychological conflicts within organisations, which is used to provide guidance for improving management teams and outcomes of management decisions. According to research into the views of 160 chief executives, counting the number of positive comments made during a randomly selected one-minute slice of time in a two-hour interview could predict company morale one year later, and in turn predict company productivity. ...